Pull Balls upgrade May 2017:

We are upgrading the pull balls for future poles to a 1″ white nylon in lieu of the wooden ones used to date.  If you have one of our poles already, just send us a self-addressed & stamped envelope and we will be more than happy to send it back to you with a nice new ball inside.  Balls will be sent proactively to our US customers.

New Ball Please
1970 Ellesmere Rd, Unit #3
Scarborough, Ontario, Canada
M1H 2W1

Rev 1 end fittings:

If you have one of our original Rev 1 poles with the RWO ends (see pic below) manufactured in 2010, then send us a self addressed and stamped envelope and we will send you two replacement pins.  The original spring loaded pins from RWO worked fine but had too much slack/wiggle.  We therefore made some replacement pins.

New PINS Please
1970 Ellesmere Rd, Unit #3
Scarborough, Ontario, Canada
M1H 2W1

Rev 1 end parts:

We also have 2 of the RWO ends with the fittings for the large and small poles.  These are available for only $30 each.